Have you ever been in the situation when you introduce a new way of doing things to someone who seems to embrace the change, only to discover that the next week or month they are back doing things the previous way? I have previously posted about how change management is difficult but it is important to understand that people avoid change in many different ways. The most common is a general reluctance to accept the new way forward because they do not agree with it - what I call inelastic behavior. This is understandable because people get comfortable the way things are. When you present a new situation to them they resist it initially until they gradually get used to the idea and over time the new situation replaces the established baseline.
Keeping Agreements
15 hours ago
